Privacy Policy

1. Introduction

Star Enrg ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information you provide directly, including:

• Contact information (name, email, phone, address)
• Property details (roof type, address, system size preferences)
• Project information (budget, system type, timeline)
• Device information (IP address, browser type, pages visited)
• Analytics data (how you interact with our site)

3. How We Use Your Information

We use collected information to:

• Process design requests and service inquiries
• Provide custom solar system recommendations
• Send transactional communications and updates
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and unauthorized access

4. Information Sharing

We do not sell or rent your personal information. We may share information with:

• Installation partners (to fulfill design requests)
• Service providers (hosting, email, analytics)
• Legal authorities (when required by law)

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser. See our Cookie Policy for details.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications

To exercise these rights, contact us at support@starenrg.com.

8. Data Retention

We retain personal information as long as necessary to provide services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before sharing information.

10. Contact Us

For questions about this Privacy Policy, please contact:

11. Policy Updates

We may update this Privacy Policy periodically. Changes will be effective upon posting to the website with an updated "Effective Date."